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Is your internet bandwidth enough for remote work?

The coronavirus outbreak has necessitated people to work away from each other, so employees are now setting up offices at home. If you’re a remote worker, or if your business is planning to move to a work from home setup soon, make sure that your employees’ internet bandwidth can handle work-related processes. This way, your transition goes as smoothly as possible.

What is bandwidth?

Bandwidth refers to the maximum data transfer rate possible in a network or internet connection. It indicates the amount of data that can be sent over a connection in a given amount of time, and is usually expressed in bits per second (bps) or bytes per second (Bps).

Imagine two computers with the same internet speed at 100 megabit per second (Mbps): the first computer only has a 50 Mbps bandwidth, while the second one has 100 Mbps. If they were to download the same 500 Megabit (Mb) file, the first computer would be able to do it in 10 seconds, while the second one could do it in just five.

This is because the first computer’s bandwidth is capped at 50 Mbps — even if the internet was fast, the limit of transfer would still be low. Therefore, the higher the bandwidth, the more data can be sent over a connection, contributing to faster uploads and downloads, and overall better internet experience.

How much bandwidth do you need for remote working?

The answer to this question isn’t clear cut. The biggest considerations are the type of work that you do and the apps that you use. If your job mostly consists of sending emails, editing and writing on Google Docs, and communicating on Slack, then you can do your job with ease even with a low bandwidth. On the other hand, if you frequently attend meetings through video calls, then you’d definitely need a plan with higher bandwidth.

Once you have a clear picture of how much data you send and receive on an average work day, you can start looking for plans that can support your needs. And while you definitely don’t need to conduct virtual meetings in 4K quality, you also won’t want your clients and colleagues to appear pixelated during a meeting. Neither would you want a session that gets choppy or cut off mid-conversation.

Here are the minimum requirements for the most common video chat apps used by remote workers today:

For 1:1 video calling:

    • 600 Kbps (up/down) for high-quality video
    • 1.2 Mbps (up/down) for 720p HD video
    • Receiving 1080p HD video requires 1.8 Mbps (up/down)
    • Sending 1080p HD video requires 1.8 Mbps (up/down)

For group video calling:

    • 800 Kbps/1.0 Mbps (up/down) for high-quality video
    • For 720p HD video: 1.5 Mbps (up/down)
    • Receiving 1080p HD video requires 2.5 Mbps (up/down)
    • Sending 1080p HD video requires 3.0 Mbps (up/down)

HD video quality  

    • Outbound signals must always meet a 3.2 Mbps bandwidth requirement. 
    • Inbound signals: 2.6 Mbps with two participants; 3.2 Mbps with five participants; and 4.0 Mbps with 10 participants

Standard definition (SD) video quality

    • Outbound signals must always meet a 1 Mbps bandwidth requirement.
    • Inbound signals: 1 Mbps with two participants; 1.5 Mbps with five participants; and 2 Mbps with 10 participants

Video calling

    • HD: 1.2 Mbps (up/down)
    • SD: 400 Kbps (up/down)
    • The more participants, the higher the bandwidth requirement for downloads: 512 Kbps for three participants; 2 Mbps for five participants; and 4 Mbps for seven people. Upload requirements remain constant at 128 Kbps.

Teams requires the same upload and download internet bandwidth for the following scenarios:

    • 30 Kbps for peer-to-peer audio calling
    • 1.2 Mbps for peer-to-peer HD-quality video calling at 720p 
    • 1.5 Mbps for peer-to-peer HD-quality video calling at 1080p
    • 500 Kbps/1 Mbps for group video calling

If you’re worried about your internet bandwidth, you can opt for audio calls instead of video calls. This considerably helps lower the information you need to upload and download. For more tips and solutions on how you can work from home without a hitch, call us. We’d be happy to help.

Published with permission from TechAdvisory.org. Source.

How working from home is becoming the new norm

For many businesses, remote working seemed impossible for a multitude of operational and financial reasons. But with the COVID-19 pandemic relentlessly plaguing the world, working from home has become the new standard. How will this change the corporate setup?

Enforced flexibility

A pandemic is one of the most socially, economically, and politically disruptive events that could ever happen. Infections and fatalities constantly increase, business operations are shut down, and scientists race against time to find a cure.

Companies lucky enough to remain operational still face a significant challenge: maintaining business continuity. For most, the simplest way to achieve this is by moving their business resources online and adopting an effective remote work strategy.

With resilience and careful decision-making — as well as the right tools and processes — you might just find your employees more productive, less stressed out by work, and expressive as ever.

A wealth of benefits

Remote work offers several benefits for both employees and employers. In addition to saving time and eradicating commute-related stress, remote work can improve employee productivity. A number of studies reveal that the freedom to create a comfortable environment and schedule encourages employees to perform at their best.

At the same time, employers benefit from reduced overhead expenses while also having access to a wider pool of applicants. Because workplace flexibility is among the top considerations of many young job seekers, remote work arrangements would be right up their alley.

Employers can also hire outside of reasonable commuting distance, as employees won’t have to report to the office as frequently, if not at all. What’s more, mandatory daily attendance is going out of fashion — more businesses are now prioritizing performance over hours clocked in. Many prefer focusing on the quality of outputs rather than just keeping people in the office from 9 to 5.

Businesses reap great rewards for recognizing performance instead of just presence. This approach makes for more engaged, efficient, and satisfied employees, consequently creating a healthy and progressive company culture.

Encouraging development

Many businesses believe that a traditional office setup helps bring about better relationships and collaborations. However, data actually points out that interpersonal behavior and communication — not solely proximity — are the key drivers of trust and teamwork.

Traditional work arrangements also make it easier for managers to look after their employees — it’s easy to see who is and isn’t at their workstation during office hours. However, mandating work hours and location makes sense only for time-sensitive and location-dependent jobs like retail, manual labor, and healthcare, where employees need to be physically present.

Meanwhile, for knowledge workers whose jobs involve non-routine problem solving, an office cube isn’t always the most conducive environment for devising solutions and innovations. Sometimes, the best and most unique ideas come from exposure to the surroundings, people, and events outside the confines of an office.

Embracing change

Being forced to adopt a work from home policy in the face of a global crisis isn’t an ideal circumstance to test the waters. Full-time remote work doesn’t and won’t work for all businesses. But this shouldn’t stop you from accomplishing projects and sustaining productivity and efficiency. Leverage your resources to help you weather the storm and emerge stronger than before.

Though we have yet to see if remote work is here to stay, it’s currently a nonnegotiable aspect of the corporate setup, and we should learn how to make the most out of it.

Having a strong strategy in place and the right tools and equipment are crucial to ensure effective communication, collaboration, and management. Our experts can help you configure the perfect remote working setup for your business. Call us today.

 

Published with permission from TechAdvisory.org. Source.

Cybersecurity tips for working remotely

Remote work policies have become a necessity not just because of the current coronavirus crisis, but also for the ways they improve a company’s bottom line and efficiency. Yet despite remote work’s benefits, it leaves you and your company exposed to online scams and other cybersecurity threats. To defend your company and your remote workers, make sure to heed the following tips.

Fortify user accounts

When everyone is working remotely, user accounts must be properly secured. One way to achieve this is by setting at least 12-character long passwords with numbers and special characters mixed in to make them more difficult to guess. More importantly, these passwords must be unique to each account, to minimize the damage if hackers do manage to compromise one set of credentials. If you find it difficult to generate and remember login details for all your accounts, consider password managers like LastPass, Dashlane, and Keeper.

To further strengthen your accounts, however, you’ll also need to enable multifactor authentication (MFA). This adds another layer of identity verification — like fingerprint scans or one-time activation codes generated by SMS — to make it more difficult for cybercriminals to hijack your accounts.

Use a virtual private network (VPN)

VPNs are primarily known for circumventing geographic restrictions on location-specific websites and streaming services, but they’re also a crucial tool for remote workers. A reliable VPN creates secure connections between devices and networks by encrypting internet traffic. This hides web activity from prying eyes, protecting your employees’ online privacy, and mitigating the risk of hackers stealing company information.

Patch your software regularly

Although installing software updates can be a major nuisance, they cover critical weaknesses and protect your systems from the latest threats. Most apps now offer an automatic update feature so you don’t have to manually patch your software.

Another option for your business is patch management software. These track patches on employee devices and distribute the most recent updates on a company-wide scale.

Set up firewalls and antivirus software

Make sure to enable firewalls in your operating systems and hardware. These provide a strong layer of protection between your device and the internet, preventing malicious programs and other network threats from reaching your device. Your managed IT services provider (MSP) may also provide third-party firewalls in case your computers don’t have any built in by default.

In addition to firewalls, you’ll also want to implement antivirus software to detect and remove any malicious programs that do manage to find their way onto your device. Just remember to constantly update the software so it can effectively detect the newest malware.

Secure home routers

Home Wi-Fi routers are not as thoroughly secured as their business counterparts so take extra precautions to safeguard them. For starters, change your router password as soon as possible because hackers can easily break into them once they know the router model. You should also install the latest firmware updates to eliminate any security vulnerabilities.

Finally, check whether your router has Wi-Fi Protected Access 2 (WPA2) encryption settings to secure inbound and outbound traffic. If your router doesn’t have this setting, you’re overdue for an upgrade.

Back up your data

Important files must be backed up regularly in the cloud and your external hard drive. This way, you’ll always have a copy of your files in case of a major data loss incident like ransomware or a power outage.

Watch out for online scams

The biggest threat remote workers face is online scams. Phishing emails may entice you with free coronavirus test kits in exchange for personal information. Some cybercriminals may even masquerade as legitimate companies, CEOs, or friends to trick you into clicking on dangerous links and attachments.

To avoid these threats, you must be critical of everything you see online. Look for any suspicious links and attachments, grammatical errors in the email body, and misspelled email addresses. Plus, never give out sensitive information to an unsolicited email, text message, or phone call.

Working from home poses many cybersecurity challenges for businesses, but you don’t have to address them alone. If you need guidance with setting up firewalls, avoiding scams, and even enabling MFA, we can provide the IT support you need in this difficult time. Call us now.

Published with permission from TechAdvisory.org. Source.

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