Businesses that use Voice over Internet Protocol (VoIP) phone systems are at risk of theft of service, one of the most common types of VoIP fraud. Theft of service can impact an organization's VoIP network in several ways, including decreased call quality and increased costs.
Theft of service: The dark side of VoIP
Microsoft Office Delve is useful for SMBs

Microsoft 365 is a cloud-based productivity suite used by many small- and medium-sized businesses (SMBs). It comes in a wide variety of subscription plans, making it a popular choice for businesses. However, users have expressed some security concerns about storing and accessing data on this platform.
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How does the cloud support business continuity?

Having a business continuity plan ensures that you have constant access to your business’s data, even when a disaster strikes your locale. Understandably, your choice of backup storage media will be critical to the success of such a plan. In this blog, we’ll discuss why the cloud is the ideal place to keep your company’s data backups.
Why managed IT services is best for SMB cybersecurity

Without technology, businesses cannot compete and succeed. But with the advancement in technology comes the ever-constant threat of hackers and cybercriminals. That’s why small- and mid-sized businesses (SMBs) need to protect themselves with robust cybersecurity solutions managed by reputable managed IT services providers (MSPs).
The numbers
Through the years, the number of SMBs falling victim to cyberattacks has drastically increased.
Best laptops for remote working
Top 5 benefits of using softphones

With remote work becoming crucial to business survival, it's more important than ever for companies to have a reliable communication system. One option is to issue company phones to remote workers so they can communicate with clients and colleagues. But the ideal solution for most businesses is to use phone apps or softphones, and here are five reasons why.