Why you shouldn’t use public charging kiosks

Smartphones have become a vital part of modern life. And as we spend more time on these gadgets, the likelihood of needing to recharge them while on the go increases. When your phone’s juice runs out and you’re nowhere near your charger, a public charging kiosk can look pretty promising. But what you might not […]

What is the difference between HDD and SSD?

The standard hard disk drive (HDD) has been the predominant storage device for desktop computers and laptops for a long time. However, computers with solid state drive (SSD) technology are quickly becoming the norm. If you’re looking to upgrade your hardware, you need to know the difference between HDD and SSD. What is an HDD? […]

VoIP systems keep callers on the line

Being put on hold can be a bothersome experience for customers. Unless they have absolutely nothing else to do, people dislike waiting for an indefinite amount of time and achieving nothing. But did you know that when you make customers wait on the other end of the line, you actually have the opportunity to provide […]

How to choose the safest web browser

The internet is a Wild West of sorts. One can never know what kind of cyberthreat they’ll come across. This is why businesses should use secure web browsers to keep threats at bay. But how safe are the popular browsers of today? Let’s find out. Microsoft Edge Microsoft Edge, Windows 10’s current default browser, is […]

How do Microsoft 365 Groups connectors work?

The cross-application service in Microsoft 365 known as Groups enables members of a team to collaborate and share resources with one another. Such resources can be a calendar, spreadsheets, and even an Microsoft Outlook inbox, among others. Groups also has a feature called connectors that allows users to share content from third-party services right in […]

Why small businesses should consider business intelligence

For years, big companies have been harnessing the power of business intelligence (BI) to improve business performance. And for them, paying experts to analyze large data sets is no issue. It’s different with small- and medium-sized businesses (SMBs). SMBs also store large volumes of data, but many are wary of spending too much on BI. […]

Two-step and two-factor authentication: What’s the difference?

Every business should have a strong cybersecurity posture to keep cybercriminals from infiltrating their network. One way to do this is by implementing a strict authentication process using two-step or two-factor authentication. These two processes are so similar that many confuse one with the other. Learn the difference between the two and how you can […]

Choosing the right computer for your small business

With the rise of eCommerce and remote working, the importance of computers in business has never been more apparent. But what kind of computers does your small business need? Should you invest in desktops or laptops? Consider the following when weighing your options. Portability The pandemic has driven the majority of businesses to adopt remote […]

Business communications: Teams or Meet?

Microsoft and Google have been competing on almost every front, and both have made big strides in machine learning, cloud computing, and productivity software. In terms of communication solutions, the tech powerhouses are also neck and neck with Microsoft Teams and Google Meet. These platforms share common calling and video conferencing features, but depending on […]

Clean IT up: Emails, chats, and files in one app

It can be overwhelming to have several windows open to manage your company email, chats, and any cloud storage just to perform your daily tasks. Microsoft Teams helps streamline the basic necessities of office work to help you overcome the challenges of multitasking. The convenience of chat apps has enabled workers to cut time spent […]