COLLECT CUSTOMER FEEDBACK IN REAL TIME
Use your WiFi to conduct surveys and make informed, data-driven decisions
If you want to know how good you’re doing at your business, the best way is to ask your customers. Our Micro Survey allows you to set up survey forms which are displayed during the users’ onboarding process, right before they log into the WiFi network.
You have the option to allow users to skip the survey and get straight to surfing, or enable surveys to be mandatory, so users must answer the questions before getting access to the WiFi.
EASY TO SET UP
Micro Surveys are simple to build and complete
CUSTOMIZE FORMS
Answers can either be multiple choices and star ratings, making it a breeze to complete the page. You can also add a free text field to let users provide detailed feedback.
SET TIMING
Display the survey as the user is in the venue and going through the WiFi onboarding process, or choose the time you think is best to capture invaluable data.
TAKE ACTION
View customer responses in an easy-to-understand dashboard, analyze data, and determine areas of improvement. The report can also be exported to a CSV file.
BENEFITS OF MICRO SURVEYS
A powerful feedback collection tool that lets you engage with customers
Change questions and form fields at anytime
Our survey builder is fast and simple to set up
Display forms at the right moment
Our surveys are short and return a high response rate
Get an overview of actionable data and customer insights
Configure forms to appear when customers are at certain locations